Southern Glow Organics leaf logo Southern Glow Organics

Privacy Policy

Southern Glow Organics ("we," "our," or "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit and interact with our online platform and use our products and services.

Information We Collect

We collect information necessary to provide and improve our handmade cosmetics and custom formulation services, including but not limited to:

How We Use Your Information

Your data is used for the following purposes:

Legal Basis for Processing

In compliance with GDPR and applicable privacy laws, we process your personal data based on:

Sharing Your Information

We do not sell your personal information. However, we may share data with trusted third parties such as:

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our manufacturing and retail processes also adhere to rigorous safety and quality standards to ensure product integrity.

Your Rights

You have the following rights regarding your personal data under GDPR and Australian privacy laws:

To exercise any of these rights or for privacy-related inquiries, please contact us by mail at the address below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, tax, or reporting requirements.

International Transfers

Your information may be transferred to and stored on servers located in Australia and other countries where our service providers operate. We ensure appropriate safeguards are in place in accordance with GDPR and applicable laws.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyze website traffic, and support marketing efforts. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from individuals under this age.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for any updates.

Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please write to us at:

Southern Glow Organics
185 Smith Street,
Collingwood,
Melbourne, Victoria 3066
Australia